Rome International Airport
Aeroporti di Roma – ADR S.p.A. was founded in 1974 as exclusive concessionaire for the operation and development of Rome airport system, consisting in Fiumicino “Leonardo da Vinci” intercontinental airport and Ciampino “Giovan Battista Pastine” airport.
ADR shareholders are: Gemina S.p.A. (95.8%), Local Entities (3%), others (1.2%).
The infrastructure development and improvement works are necessary to efficiently respond to the increase in traffic volume. In 2007 ADR total traffic in both Rome airports hit about 38 million passengers: 150 destinations worldwide may be reached from Rome, by the 160 airlines operating in the two airports.
ADR Group currently includes subsidiary companies (ADR Tel, ADR Advertising, ADR Sviluppo and ADR Engineering), which allow to enhance skills and professionalism. ADR is also a shareholder of Lametia Terme and Genoa airport operating companies.
ADR Chairman is Fabrizio Palenzona, while Maurizio Basile is the Managing Director and General Manager. by adr.it
Assistance Request Points
These stations are equipped with video terminals to be used just by touching the screen with the hand. The operators of Aeroporti di Roma will then activate the procedure for the assistance to the passenger.
Assistance Request Points can be found at:
on the outside pedestrian sidewalk, departure level, of the Terminals A – B – C, near the entrances.
on level 4 of building D of the multi-storey car park, near the elevated, covered pedestrian walkway.
on level 1 of the buildings B – C and D of the multi-storey car park near the reserved parking area for disabled persons.
These are manned stations and interactive points which will supply information about departing and incoming flights, the location where to find assistance and about the structures present in the airport.
Terminal A (departure/check-in area): manned information desk from 7.15 a.m. to 11.30 p.m. and interactive point.
Terminal A (arrival area, close to the Post Office): manned information desk from 7.15 a.m. to 3.00 p.m. and interactive point.
Terminal B (arrival area, at the exit after luggage delivery area): manned information desk from 7.15 a.m. to 3.00 p.m. and interactive point.
Terminal C (departure/check-in area): manned information point – 24 hours.
Terminal C (arrival area, at the exit after luggage delivery area): manned information desk from 7.15 a.m. to 3.00 p.m. and interactive point.
The Interactive Information Points can be used by passengers on wheelchairs and are operated from 7.15 a.m. to 11.30 p.m.
These areas are accessible to all passengers and are provided with facilities to assist travellers with very young children (baby’s bottle heater, beds, changing-table).
Nurseries are located at:
Terminal B (near gate B1) at the departure level near the staircase and the elevators;
Terminal C, nearby the station of the Sky Bridge;
the Satellite, near the staircase and the elevators which bring to the Sky Bridge.
Toilets for disabled persons
These are located in all toilet areas of the airport.
In the Special Care Lounge of the Satellite is located a toilet for highly disabled passengers.
Leonardo da Vinci Airport – Fiumicino – useful phone numbers
+ 39 06.65953640 (24 h)
+ 39 06.2222 (24 h)
Lost & Found:
for lost and found please visit the official webpage adr.it
+ 39 06.6595.4252/6777 (24 h) www.adr.it
Alitalia Airport (domestic and international flights)
+ 39 06.6563.4956 (7.00 a.m. – 11.00 p.m.)
+ 39 06.6595.7249 (9.00 a.m. – 9.00 p.m.)
EAS (domestic flights)
+39 06.6595.5116 (7.30 a.m. – 10.00 p.m)
EAS (international flights)
+39 06.6595.7240 (8.00 a.m. – 00.30 a.m.)
In case of lost baggage we recommend to contact immediately the handling company which is indicated next to the flight on the monitor.
+39 06.6595.1 (24 h)
+39 06.6563.1 (7.00 a.m. – 11.00 p.m.)
ENAC Airport Superintendent
+39 06.6595.3139 (8.00 a.m. – 5.00 p.m.)
+39 06.6595.4040 (24 h)
Customs (External Relations)
+39 06.6595.4342 (8.00 a.m. – 2.00 a.m.)
Guardia di Finanza
+39 06.6595.4848 (24 h)
+39 06.6595.3595 (24 h)
+39 06.6595.4030 (7.00 a.m. – 2.00 p.m.)
Towed vehicles park
+39 06.6595.5175 (24 h)
+39 06.6595.3133/4 (24 h)
Airport Medical Service (Vaccinations)
+39 06.65011438 (24 h)
Pharmacy (Terminal A – domestic flights)
+39 06.65010974 (7.00 a.m. – 10.00 p.m.)
Pharmacy (Terminal C – international flights)
+39 06.65010840 (7.00 a.m. – 10.00 p.m.)
Railways information (Trenitalia)
+39 892021 (24 h)
Bus information CO.TRA.L.
+39 800 150008
Parking information (ADR)
+39 06.6595.6784/5 (24 h)
+39 06.6595.3541 (6.30 a.m. – 11.30 p.m.)
Porter service – Booking (ADR)
Car Valet (Terminal A)
+39 06.6595.7880 (6.00 a.m. – 12.00 p.m.)
Lost property office (ENAC/DCA)
+39 06.6595.3343 (9.00 a.m. – 1.00 p.m. Monday – Friday; 2.00 p.m. – 3.30 p.m. on Thursday)
Quick Data of the Rome Airport Upgrates
1991 – Opening of the domestic pier with 12 loading bridges (Pier A);
1995 – Opening of the international pier with 10 loading bridges (Pier B);
1999 – Opening of the west satellite with 11 loading bridges (satellite C) and sky-bridge train connecting it with the main terminal;
2000 – Opening of the new domestic terminal (terminal A). Reorganization of terminal buildings, now comprising of: terminal A (and pier A), terminal AA, terminal B (and pier B), terminal C (and west satellite);
2004 – Opening of new cargo terminal called Cargo City;
2008 – Opening of terminal 5 (950,000 passengers per year). Extended work to build new pier C.
The next commitments will be the following:
– refurbishment of runway 1 to allow large aircraft takeoff and landing, such as Airbus A380 (opening April 2008);
– a second office tower to house airlines and staff (opening September 2008);
– completion of environment-friendly cogeneration system allowing the airport to self-produce energy (end 2008);
– finalization of a second Baggage Handling System (BHS) by 2009;
– the new pier C (dedicated to international flights) with 16 additional loading bridges, to be completed by 2010 to enable handling the expected growth from present-day 38 million passengers per year to 55 million by 2018.